Returns & Exchanges

🎄 Holiday Return & Refund Policy

We want every gift to bring joy this season! 💖
Because we partner with multiple trusted merchants and fulfillment partners, some return conditions may vary slightly depending on the item. Please review the general guidelines below.

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✨ Extended Holiday Returns

Most items purchased between November 1 – December 31 can be returned or exchanged until January 15 of the following year.

After this period, our standard return window of 30 days applies.

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🛍 Eligibility

Items must be unused, unwashed, and in their original packaging.

Personalized or custom-engraved items (such as name jewelry) may be eligible for exchange only, unless damaged or defective.

Because items are shipped from different merchants, return shipping instructions may vary. Our team will guide you through the correct process for your specific order.

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🚚 Shipping & Refunds

Return shipping costs vary by merchant. If an item arrives defective, damaged, or incorrect, we’ll cover return shipping or offer a replacement at no additional cost.

Once your return is received and approved, refunds or exchanges are typically processed within 7 business days.

Refunds are issued to the original payment method used at checkout.

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💌 Need Help?
If you’re unsure which return process applies to your order or need help starting a return, please contact us at info@festiveflare.net. We’ll be happy to assist and ensure a smooth experience from start to finish.